Please note under the current circumstances regarding COVID-19, returns are taking longer to process. We must quarantine items returned for 3 days for safety reasons.
All sales are final. SPT Uniforms does not trade on a ‘sale or return’ basis. We do accept returns subject to the following conditions being met:
- All returns must be sent back within 28 days from the delivery date.
- Please email SPT Uniforms Ltd, first to inform us of any returns. You can email email@example.com Giving your order number.
- We can accept returned goods if they are the wrong size, we will exchange sizes for you. You will be laible for the cost of returning the goods back to us. Please use a signed for delivery service so you know the goods have been received. Once received we will email you to let you know we have the goods and we will process your return within 4 working days. The cost of the delivery back to you will be paid by SPT Uniforms Ltd. This is to offer a half way cost to the return of goods. If a refund is required no additonal compensation will be offered and your method of payment will be refunded with 7 working days.
- All goods must be returned in good condition, original packaging, not processed and washed.
- We do not allow goods returned if worn.
- SPT Uniforms Ltd retain the right to refuse returned goods should the company deem them to be unsuitable for resale.
- All returns will be handled on individual basis and we may contact you to discuss any issues, to assist us in improving our customer services.
- Leavers Hoodies are a non-returnable and non-refundable item as they are a customised item and not resalable.
Updated 15th January 2021